Coordonnées

## Contact Information Policy

### 1. Overview
This Contact Information Policy explains how customers can reach us for support, inquiries, and order-related assistance. We are committed to providing timely and helpful responses to all customers.

---

### 2. Customer Support Channels
Customers can contact us through the following methods:

- Email: taimoorsyedmuhammad@gmail.com
- Phone: +39 3509814901
- Contact Form: Available on our website’s Contact Us page

All inquiries should be sent through official channels listed above to ensure proper handling.

---

### 3. Response Time
We aim to respond to all customer inquiries within 24–48 hours during business days. Response times may be longer during weekends or holidays.

---

### 4. Business Hours
Our support team is available during the following hours:

- Monday to Friday: 9:00 AM – 6:00 PM  
- Saturday & Sunday: Limited support

---

### 5. Order Support
For any issues related to orders such as tracking, delays, or changes, customers are requested to include their order number in the message for faster assistance.

---

### 6. Communication Rules
- Please provide accurate and complete information when contacting us.  
- Abusive or inappropriate messages may not receive a response.  
- We reserve the right to prioritize urgent order-related queries.

---

### 7. Updates
We reserve the right to update this Contact Policy at any time without prior notice. Changes will be reflected on this page.

---

If you have any questions, feel free to reach out. We are here to help you.