Refund policy


Return & Refund Policy



Last Updated: June 06, 2026


We value customer satisfaction and aim to provide a smooth shopping experience. If you are not satisfied with your purchase, you may request a return or refund under the following conditions.



1. Return Period



  • Customers may request a return within 14 days of receiving the order.
  • Return requests made after this period may not be accepted.




2. Return Conditions



To be eligible for a return:


  • The product must be unused and in original condition.
  • All tags, accessories, and original packaging must be included.
  • The product must not be damaged due to misuse or negligence.




3. Refund Eligibility



Refunds may be issued in the following cases:


  • You received the wrong item.
  • The item is defective or damaged upon arrival.
  • The product was damaged during shipping.
  • The product does not match the description provided.




4. Non-Returnable Items



The following items cannot be returned:


  • Customized or personalized products.
  • Used or damaged items caused by the customer.
  • Items without original packaging or tags.




5. Refund Process



  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method.
  • Refund processing time may take 5 to 14 business days, depending on your payment provider.




6. Shipping Costs



  • If the return is due to our error (wrong or defective item), we will cover the return shipping cost.
  • If the return is due to a change of mind, the customer will be responsible for return shipping costs.




7. How to Request a Return



To initiate a return or refund:


  1. Provide your order number.
  2. Explain the reason for the return.
  3. Attach photos of the product (if required).
  4. Contact our customer support team.




8. Contact Us



Email: taimoorsyedmuhammad@gmail.com

WhatsApp: +393509962625

Response Time: 24–48 hours